Privacy Policy

Axolotek (“we”, “our”, or “us”) operates the Landscape Intelligence Platform (the “Service”), a B2B SaaS solution for water irrigation audits and landscape analytics in the United Arab Emirates.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service. By accessing the Platform, you agree to the practices described in this policy.

• To provide, maintain, and improve the Landscape Intelligence Platform
• To process irrigation audits and generate compliance reports
• To perform satellite imagery analysis and vegetation health assessments
• To calculate water efficiency metrics and savings forecasts
• To notify you of platform updates, audit completions, and service changes
• To provide technical support and respond to inquiries
• To detect, prevent, and address security issues and abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With trusted infrastructure and cloud service providers who assist in operating the Service, bound by data processing agreements
• With satellite imagery providers solely to fulfill imagery requests for your project areas
• When required by UAE law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition

We use essential cookies for authentication and session management. We also use analytics cookies to understand how the Platform is used. You can manage cookie preferences through your browser settings or our cookie consent banner.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. For significant changes, we will also notify you via email.

2.1 Information You Provide

• Account information (name, email, organization details)
• Project data (property boundaries, zone configurations, plant inventories)
• Water consumption data (utility bills, meter readings, irrigation schedules)
• Communication data when you contact our support team

2.2 Automatically Collected Information

• Usage analytics (page views, feature usage, session duration)
• Device information and browser type
• IP address and approximate location
• Satellite imagery analysis results derived from your project areas

Your data is stored securely on enterprise-grade cloud infrastructure. All data is encrypted in transit (TLS 1.2+) and at rest. We implement strict access control policies to ensure tenant isolation and data security.

Geospatial data and satellite imagery derivatives are processed through secure pipelines. We retain your data only for as long as necessary to provide the Service or as required by applicable law.

You have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Object to the processing of your data
• Request a portable copy of your data in a standard format
• Withdraw consent at any time

To exercise these rights, contact us at contact@axolotek.com

Our Service is a B2B platform and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If you have questions about this Privacy Policy or our data practices, please contact us: